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<p dir="auto">Before deleting your preferences at <code style="background-color:#F7F7F7; border-radius:3px; margin:0; padding:0 0.4em" bgcolor="#F7F7F7">~/Library/Application Support/MailMate/</code> I would backup those files. As a workaround myself I often simply change the name of the directory in the Application Support directory so the application doesn't see it. Ex: Change "MailMate" directory to "MailMate-backup"</p>
<p dir="auto">As for the icons missing in the preferences. I think I saw this behaviour when I briefly tested the MailMate beta. I then moved back to the standard version and everything is fine there. I'll have a look later and see if it's still the case, but myself I'm on the standard version: Version 1.13.2 (5673)</p>
<p dir="auto">Best,</p>
<p dir="auto">--<br>
Guillaume</p>
<p dir="auto">On 17 Mar 2021, at 9:50, Eric Sharakan wrote:</p>
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<div style="white-space:normal"><blockquote style="border-left:2px solid #777; color:#777; margin:0 0 5px; padding-left:5px"><p dir="auto">Sounds like there might be corruption in the application's internal resources on your system. Have you tried the "nuclear" option? Delete the app, as well as the entire contents of your ~/Library/Application Support/MailMate/ directory (saving any manual customizations you might have made in there), and re-install.<br>
<br>
I expect you'll lose things like any smart mailboxes you have configured, tags you have applied to messages (depending if your IMAP server supports preserving client-side MAP keywords), etc. Perhaps others have tricks to preserve those...<br>
<br>
-Eric<br>
<br>
On 17 Mar 2021, at 9:38, Shoshanna Green wrote:<br>
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<blockquote style="border-left:2px solid #777; color:#999; margin:0 0 5px; padding-left:5px; border-left-color:#999"><p dir="auto">Thanks to Eric's comment in another thread, I've discovered why I hadn't seen any updates in months, and have updated to 5777 (under 10.13.6 High Sierra) -- but I still do not see URLs pop up when I hover over a link, and I still do not see icons in the Preferences tabs. The latter is a minor annoyance, but the former is a major one; can anyone help me debug this? Please?<br>
<br>
On 25 Jan 2021, at 15:32, Shoshanna Green wrote:<br>
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<blockquote style="border-left:2px solid #777; color:#BBB; margin:0 0 5px; padding-left:5px; border-left-color:#BBB"><p dir="auto">I'm bumping this in hopes of new ideas, and maybe Benny chiming in: I'm running 5757 under High Sierra 10.13.6 and I have no idea why I don't see URL popups when I hover the mouse over a link in a message, but I sure wish I did!<br>
<br>
On 5 Jan 2021, at 10:37, Shoshanna Green wrote:<br>
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<blockquote style="border-left:2px solid #777; color:#BBB; margin:0 0 5px; padding-left:5px; border-left-color:#BBB"><p dir="auto">Hm -- could the fact that I do not see a URL displayed when I hover over a link in a message be related to the fact that I also don't see any icons for the Preferences tabs? See <a href="https://imgur.com/OeBLfm8" style="color:#BBB">https://imgur.com/OeBLfm8</a> -- each tab is available and has its text label, but is missing the icon that I presume ought to appear above the text.<br>
<br>
On 31 Dec 2020, at 11:00, Shoshanna Green wrote:<br>
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<blockquote style="border-left:2px solid #777; color:#BBB; margin:0 0 5px; padding-left:5px; border-left-color:#BBB"><p dir="auto">A reasonable question, but no, I'm not.<br>
<br>
Glenn's message, which just arrived, reminds me that I should add that I'm running MailMate 5757 under High Sierra 10.13.6. Maybe the lack of URL popups is due to my OS being behind the times?<br>
<br>
On 31 Dec 2020, at 10:30, Guillaume Barrette wrote:<br>
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<blockquote style="border-left:2px solid #777; color:#BBB; margin:0 0 5px; padding-left:5px; border-left-color:#BBB"><p dir="auto">Hi,<br>
<br>
Just an idea, may not be related since I don't know exactly how this popup is coded, but are you using a custom stylesheet for your email viewer? Maybe this could interfere with the popup<br>
<br>
--<br>
Guillaume<br>
<br>
On 31 Dec 2020, at 10:12, Shoshanna Green wrote:<br>
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<blockquote style="border-left:2px solid #777; color:#BBB; margin:0 0 5px; padding-left:5px; border-left-color:#BBB"><p dir="auto">Huh -- I'm on 5757 and I'm not seeing it, and haven't for ages. I'm talking not about links where the URL is explicitly shown in the message text, as in Guillaume's message, but about encoded text links, such as in daily news summaries from newspapers: the text says "More Things Are Terrible, Say Sources" and clicking it will take me to an article on the paper's website. Encoded links like those show no popup URLs for me; hovering over them does nothing.<br>
<br>
I restart MailMate at least daily, and I just tried turning my VPN off and restarting MM again, in case that was the problem (even though I had already set MM to bypass the VPN, because it causes SMTP problems in sending mail). No joy. Is there something else that could be blocking this? I can't see anything in the preferences...<br>
<br>
Shoshanna<br>
<br>
On 31 Dec 2020, at 10:02, Guillaume Barrette wrote:<br>
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<blockquote style="border-left:2px solid #777; color:#BBB; margin:0 0 5px; padding-left:5px; border-left-color:#BBB"><p dir="auto">Working as well on my side in the non-beta MM version: 5673<br>
<br>
Have you tried a restart of MailMate and see if this comes back?<br>
<br>
From here, I see that MM doesn't show it if the address displayed is the same as the actual one, maybe that what you're seeing?<br>
<br>
<a href="https://lists.freron.com/mailmate/2016-September/006940.html" style="color:#BBB">https://lists.freron.com/mailmate/2016-September/006940.html</a><br>
<br>
Hope this help!<br>
<br>
--<br>
Guillaume<br>
<br>
On 31 Dec 2020, at 9:56, Ian Petersen wrote:<br>
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<blockquote style="border-left:2px solid #777; color:#BBB; margin:0 0 5px; padding-left:5px; border-left-color:#BBB"><p dir="auto">Shoshanna,<br>
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<blockquote style="border-left:2px solid #777; color:#BBB; margin:0 0 5px; padding-left:5px; border-left-color:#BBB"><p dir="auto">I really miss being able to hover over a link in an email and see where it would send me. Might that feature return?</p>
</blockquote><p dir="auto">Seems to be working fine here in 5757 …<br>
<br>
Cheers<br>
Ian</p>
</blockquote></blockquote></blockquote></blockquote></blockquote></blockquote><p dir="auto">Shoshanna Green (she/her)<br>
shoshannag@gmail.com</p>
</blockquote><p dir="auto">Shoshanna Green (she/her)<br>
shoshannag@gmail.com<br>
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