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<p dir="auto">On 30 Sep 2020, at 22:49, Randy Bush wrote:</p>
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<div style="white-space:normal"><blockquote style="border-left:2px solid #777; color:#777; margin:0 0 5px; padding-left:5px"><blockquote style="border-left:2px solid #777; color:#999; margin:0 0 5px; padding-left:5px; border-left-color:#999"><blockquote style="border-left:2px solid #777; color:#BBB; margin:0 0 5px; padding-left:5px; border-left-color:#BBB"><p dir="auto">On 30 Sep 2020 20:57, Randy Bush <randy@psg.com> wrote:<br>
<br>
can you think of a simple way a user could have inadvertantly wiped all<br>
mail in their account's mailboxen aside from the imap entry 0?</p>
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<p dir="auto">IMAP entry 0?</p>
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<div style="white-space:normal"><blockquote style="border-left:2px solid #777; color:#777; margin:0 0 5px; padding-left:5px"><blockquote style="border-left:2px solid #777; color:#999; margin:0 0 5px; padding-left:5px; border-left-color:#999"><blockquote style="border-left:2px solid #777; color:#BBB; margin:0 0 5px; padding-left:5px; border-left-color:#BBB"><p dir="auto">i keep<br>
daily backup of their mail, but the drama can be excessive :)</p>
</blockquote><p dir="auto">You mean on a server ?<br>
<br>
With mailmate as client ?</p>
</blockquote><p dir="auto">yes<br>
<br>
blows away all content of their imap mbox files except for the imap<br>
keeper message</p>
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<p dir="auto">In general, MailMate should be very careful about only deleting emails server-side if the user explicitly asked it to do so. In most cases, the first step would be moving them to “Deleted Messages”. Exceptions that come to mind are:</p>
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<li>Deleting something which is already in a mailbox assigned for “Deleted Messages”.</li>
<li>Selecting emails and then using the option key to use “Message ▸ Delete Now” (shows a warning by default).</li>
<li>Using the <code style="background-color:#F7F7F7; border-radius:3px; margin:0; padding:0 0.4em" bgcolor="#F7F7F7">expungeMessage:</code> custom key binding (works like “Delete Now”).</li>
<li>Using the “Empty Mailbox” menu item (this only works for junk/trash by default, but there's a hidden preference to enable it for all mailboxes -- at your own risk).</li>
<li>Using the <code style="background-color:#F7F7F7; border-radius:3px; margin:0; padding:0 0.4em" bgcolor="#F7F7F7">emptyMailbox:</code> custom key binding (works like “Empty Mailbox”).</li>
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<p dir="auto">Over the years I've had a few reports about disappeared emails, but not anything which could be tracked back to MailMate being involved. Ideally, MailMate would keep a log of all “destructive” actions in order to make it easier to review/verify what might have happened (or not happened), but that is not currently the case :|</p>
<p dir="auto">Please let me know if you think a MailMate bug is involved. In particular, if it's reproducible.</p>
<p dir="auto">One thing that comes to mind which might be helpful: If the UIDValidity value for a mailbox has changed then it's unrelated to any of the items above. In that case, it's either a server issue or the mailbox was explicitly deleted/recreated. If the server changed the UIDValidity value then MailMate would clear its cache and refetch everything.</p>
<p dir="auto">-- <br>
Benny<br>
<a href="https://freron.com/become_a_mailmate_patron/" style="color:#3983C4">https://freron.com/become_a_mailmate_patron/</a></p>
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