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<p dir="auto">Hi Maurice, I feel your frustration. Benny, the developer of MailMate is generally very responsive and helpful, but it often comes in bursts of activity, followed by a week or more of silence.</p>
<p dir="auto">But I can tell you that all the MailMate preferences files can be found in ~/Library/Application\ Support/MailMate/. If you delete everything in there (when MailMate is not running of course) and then restart, I think it'll be like starting over with a clean slate.</p>
<p dir="auto">And for what it's worth, we do have at least one other blind person on this list successfully using MailMate. Sorry I don't remember his (or her) name.</p>
<p dir="auto">Good luck whatever you decide. I find interacting with my computer challenging enough at times as it is; I can't imagine trying to do so without my eyesight.</p>
<p dir="auto">-Eric</p>
<p dir="auto">On 22 May 2019, at 20:31, Maurice Mines wrote:</p>
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<div style="white-space:normal"><blockquote style="border-left:2px solid #777; color:#777; margin:0 0 5px; padding-left:5px"><p dir="auto">I’m writing this from my phone. The reason you might ask is because despite deleting MailMate and then putting it back high still cannot get rid of the days to Chewase shin and fact baddest gone to horrible! The problem now if that because the program has put it solved in a place where I can’t get out at to delete its configuration file or preference file and our world of the Mac no matter what you do those boxes continue to be being accessed and continuing to want passwords. Specific passwords not mouse and sense one is only allowed one iCloud account. That will be allowed to have the two factor authentication just told us what happens every time MailMate is launched yet once those passwords adequate can’t get them exited can’t write the configuration to task and effort can’t write the configuration to task the program closes however that’s really the largest issue department has now become junk wire! So I don’t know what else to do but I think I’m just going to go back to the regular old Mac mail or Thunderbird I’ve had it I’ve wasted an entire day on trying to fix this and let the developer can tell me where exactly this configuration file lives and how to delete it and totally retard the entire program. I’m done. I’m out by! And I see something with in the next 24 hours that really makes that relates to that I hereby instruct you all to take me off your list have fun with your program but I will encourage anyone I know to not bother using it if they’re blind because that’s not for us. Struggling with Mac mail is about the only way to the Blind guy can do mail. Well everyone because maurice is had it there smoke signals coming out of his head he’s wasted an entire day on the house and gotten absolutely nowhere! The end please excuse any errors that time down to using my phone to write email I’m just so thrilled<br>
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<blockquote style="border-left:2px solid #777; color:#999; margin:0 0 5px; padding-left:5px; border-left-color:#999"><p dir="auto">On May 22, 2019, at 12:12 PM, Eric Sharakan <esharakan@gmail.com> wrote:<br>
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Maurice, if you delete and re-install MailMate, I suspect you will need to re-enter the user name and license key that you received when you purchased your license.<br>
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-Eric<br>
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<blockquote style="border-left:2px solid #777; color:#BBB; margin:0 0 5px; padding-left:5px; border-left-color:#BBB"><p dir="auto">On 22 May 2019, at 13:30, Maurice Mines wrote:<br>
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My only question is a buy delete the software from my mission what about the license key since I paid for my copy of mail might?<br>
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<blockquote style="border-left:2px solid #777; color:#BBB; margin:0 0 5px; padding-left:5px; border-left-color:#BBB"><p dir="auto">On 22 May 2019, at 7:27, Eric Sharakan wrote:<br>
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Hi Maurice. Another option, one which might be easier, would be for you to delete MailMate altogether (using a tool like AppCleaner, which also clears out preference files, etc), then re-install it and add your updated account info. This way, you're sure to start with a "clean slate".<br>
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-Eric<br>
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<blockquote style="border-left:2px solid #777; color:#BBB; margin:0 0 5px; padding-left:5px; border-left-color:#BBB"><p dir="auto">On 21 May 2019, at 21:42, Randall Gellens wrote:<br>
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Hi Maurice,<br>
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If I understand, you had an account, and then changed domain names and also changed from one ISP to another. You then created a new account for the new ISP and new domain name. You now want to delete the old account. Is that right? If so, then as Eric said, I think you need to select the account in the mailboxes view (on the left in the three-pane view) and then right-click and choose "Remove Source." I don't know how difficult it is to select something in a certain pane, or to right-click it, when using a screen reader and Braille display.<br>
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--Randall<br>
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