<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta http-equiv="Content-Type" content="text/xhtml; charset=utf-8">
</head>
<body>
<div style="font-family:sans-serif"><div style="white-space:normal">
<p dir="auto">On 15 Apr 2018, at 18:36, Bernard Bel wrote:</p>
</div>
<div style="white-space:normal"><blockquote style="border-left:2px solid #777; color:#777; margin:0 0 5px; padding-left:5px"><p dir="auto">MailMate does not download some messages from the reception box of my Gmail account. Currently the box contains 1343 messages, which I believe is reasonable. MailMate downloads via Imap.</p>
</blockquote></div>
<div style="white-space:normal">
<p dir="auto">You mean the “INBOX”?</p>
</div>
<div style="white-space:normal"><blockquote style="border-left:2px solid #777; color:#777; margin:0 0 5px; padding-left:5px"><p dir="auto">I cannot see a regularity in this process. Messages coming from the same sender or mailing list may or may not be skipped for no apparent reason.<br>
<br>
The problem gets worse when I browse the mailbox on my iPhone. Almost (but not all) messages I have viewed are skipped by MM. I do not delete them! They are still visible on the Gmail interface. Flagging them as “important” does not improve their fate.</p>
</blockquote></div>
<div style="white-space:normal">
<p dir="auto">And you don't archive them or anything like that?</p>
<p dir="auto">Try using “Edit Subscriptions” in the IMAP account settings of MailMate and then enable “[Gmail]/All Mail”. The best resource for how Gmail is handled in MailMate is <a href="http://manual.mailmate-app.com/account_setup#gmail" style="color:#3983C4">here</a>.</p>
<p dir="auto">If this doesn't help then I'll help you debug the issue, but I think we should do it off the mailing list.</p>
<p dir="auto">If you have a reproducible case then try this:</p>
<ul>
<li>Open the Activity Viewer (⌥⌘0). This enables logging.</li>
<li>Do whatever is needed to observe that a message is not showing up in MailMate.</li>
<li>Use “Help ▸ Send Server Logs”.</li>
</ul>
<p dir="auto">Thanks in advance.</p>
<p dir="auto">-- <br>
Benny</p>
</div>
</div>
</body>
</html>