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<p dir="auto">I had this problem a few days back with both my fastmail and gmail accounts showing the same. A Fastmail person was very helpful and after following instructions the problem ended. He suggested:</p>
<p dir="auto">reconfigure the email client from scratch:<br>
- Delete all existing email client settings<br>
- Reboot/restart the machine<br>
- Reconfigure it from scratch using the server details here: <br>
<a href="https://www.fastmail.com/help/technical/servernamesandports.html" style="color:#3983C4">https://www.fastmail.com/help/technical/servernamesandports.html</a> <br>
- Make sure that you delete the existing app password for the client from your account and create a new one while reconfiguring the client.<br>
<a href="https://www.fastmail.com/help/clients/apppassword.html" style="color:#3983C4">https://www.fastmail.com/help/clients/apppassword.html</a> </p>
<p dir="auto">The screenshot on the FM site for mailmate configuration shows no numbers for the ports when actually they are required and this is mentioned in other of their documents. I think it was this confusion plus some caching issues which were causing problems.</p>
<p dir="auto">On 4 Jul 2017, at 3:42, Megan Price wrote:</p>
<blockquote style="border-left:2px solid #777; color:#777; margin:0 0 5px; padding-left:5px">
<p dir="auto">Hello all - I am currently unable to send mail through mail mate using my fastmail account. I have followed the fast mail documentation for setting up my imap and smtp servers and have generated and am using an app password. I can receive mail sent to my fast mail account, and I can both send and receive mail via my gmail account. But I cannot send mail through mail mate via my fast mail account. I do not receive any error messages, the messages just sit in my draft box forever.</p>
<p dir="auto">Interestingly, some of the messages do display a progress bar under the “state” column, but it never actually makes progress. Other messages display “pending submission” under state. All display “not available” under the pending submission column.</p>
<p dir="auto">I have reviewed these two topics:<br>
<a href="https://www.mail-archive.com/mailmate@lists.freron.com/msg03175.html" style="color:#777">https://www.mail-archive.com/mailmate@lists.freron.com/msg03175.html</a><br>
<a href="https://www.mail-archive.com/mailmate@lists.freron.com/msg03355.html" style="color:#777">https://www.mail-archive.com/mailmate@lists.freron.com/msg03355.html</a></p>
<p dir="auto">And have tried sending with the Activity log open. In the log under smtp I get flashes of “AUTH PLAIN” and “AUTH LOGIN”. In both the log and the file ~/Library/Application\ Support/MailMate/Sources.plist) my smtp address contains an odd %40 in the middle of my address. I've checked and edited the mailbox settings a number of times, and this does not actually appear in the editable settings that I can see.</p>
<p dir="auto">Thanks for any guidance.</p>
<p dir="auto">Megan_______________________________________________<br>
mailmate mailing list<br>
<a href="mailto:mailmate@lists.freron.com" style="color:#777">mailmate@lists.freron.com</a><br>
<a href="https://lists.freron.com/listinfo/mailmate" style="color:#777">https://lists.freron.com/listinfo/mailmate</a></p>
</blockquote>
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