<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta http-equiv="Content-Type" content="text/xhtml; charset=utf-8">
</head>
<body>
<div style="font-family:sans-serif"><div style="white-space:normal">
<p dir="auto">On 20 Mar 2017, at 17:56, Evan Kline wrote:</p>
<p dir="auto"></p></div>
<div style="white-space:normal"><blockquote style="border-left:2px solid #777; color:#777; margin:0 0 5px; padding-left:5px"><p dir="auto">When I try to send messages while traveling and connected to a VPN, I frequently get “Connection error (Operation Timed Out)” messages.<br>
<br>
I went into Terminal and made a change based on this thread:<br>
<br>
<a href="https://freron.lighthouseapp.com/projects/58672/tickets/1189-mailmate-not-sending-changes-to-server" style="color:#777">https://freron.lighthouseapp.com/projects/58672/tickets/1189-mailmate-not-sending-changes-to-server</a><br>
<br>
The command I entered was this:<br>
<br>
defaults write com.freron.MailMate MmMinimumConnectionTimeout -integer 100<br>
<br>
Unfortunately, I’m still getting timeouts. Any other suggestions? It’s painful switching back to using Mail when I’m traveling. My account is an Office 365 account, connecting via IMAP.</p>
</blockquote></div>
<div style="white-space:normal">
<p dir="auto">Sounds like the timeout length is not the problem. Maybe it can never send messages when you are connected using VPN.</p>
<p dir="auto">Unless “frequently” means that this does not always happen for this account?</p>
<p dir="auto"></p></div>
<div style="white-space:normal"><blockquote style="border-left:2px solid #777; color:#777; margin:0 0 5px; padding-left:5px"><p dir="auto">(My apologies if this has already been sent to the list - I tried sending it over VPN a few days ago, and don’t think it went through).</p>
</blockquote></div>
<div style="white-space:normal">
<p dir="auto">That does appear to be the case.</p>
<p dir="auto">You can create logs for me like this:</p>
<ul>
<li>Open the Activity Viewer (⌥⌘0).</li>
<li>Wait for an unexpected timeout to have occurred (and maybe also a successfully sent message if this is not a persistent issue).</li>
<li>Use “Help ▸ Send Server Logs”.</li>
</ul>
<p dir="auto">Thanks in advance!</p>
<p dir="auto">-- <br>
Benny</p>
</div>
</div>
</body>
</html>