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<p dir="auto">On 24 Feb 2017, at 19:12, Aaron Falk wrote:</p>
<blockquote style="border-left:2px solid #777; color:#777; margin:0 0 5px; padding-left:5px">
<p dir="auto">I access IETF mailing lists via IMAP and it stopped working for me around the time of the last software update. I’ve reset and verified my password and tried anonymous access as well with no joy. Access instructions are <a href="https://trac.tools.ietf.org/group/tools/trac/wiki/Imap" style="color:#777">here</a>. Is anyone else seeing similar problems? I’m attaching the debug output for both authenticated and anonymous access. Any hints for debugging?</p>
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<p dir="auto">Well, the logs are a good starting point.</p>
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<p dir="auto">Using authenticated login:</p>
<blockquote style="border-left:2px solid #777; color:#999; margin:0 0 5px; padding-left:5px; border-left-color:#999">
<p dir="auto">18:01:47 Retrieving password (keychain or user request)<br>
18:01:50 C: A3 AUTHENTICATE PLAIN ••••••••••<br>
18:01:50 S: A3 NO AUTHENTICATION has failed<br>
18:01:50 Error: Server response: “A3 NO AUTHENTICATION has failed”. Command attempted: “A3 AUTHENTICATE PLAIN ••••••••••”.<br>
18:01:50 Retrieving password (keychain or user request)<br>
18:01:51 Error: Failed to retrieve password for account.</p>
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<p dir="auto">You should have gotten a request for a new password here. Maybe that didn't happen for some reason or it was just the output of the last attempt for which you cancelled the requester...</p>
<blockquote style="border-left:2px solid #777; color:#777; margin:0 0 5px; padding-left:5px">
<p dir="auto">Using anonymous access:</p>
<blockquote style="border-left:2px solid #777; color:#999; margin:0 0 5px; padding-left:5px; border-left-color:#999">
<p dir="auto">18:02:34 Reusing latest used password<br>
18:02:34 C: A46 AUTHENTICATE PLAIN ••••••••••<br>
18:02:34 S: A46 NO AUTHENTICATION has failed</p>
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<p dir="auto">This is busy-looping for some reason. I'll try to reproduce that. That's definitely not supposed to happen.</p>
<p dir="auto">I'm not sure anything changed in MailMate though. I guess that could easily be determined by trying an older release: <a href="http://updates.mailmate-app.com/archives/" style="color:#3983C4">http://updates.mailmate-app.com/archives/</a></p>
<p dir="auto">I tried connecting to the account myself and it seems there is a problem with <code style="background-color:#F7F7F7; border-radius:3px; margin:0; padding:0 0.4em" bgcolor="#F7F7F7">AUTHENTICATE PLAIN</code>. There's a debug variable with allows MailMate to fall back to <code style="background-color:#F7F7F7; border-radius:3px; margin:0; padding:0 0.4em" bgcolor="#F7F7F7">LOGIN</code> when this happens. This seems to make it work for me:</p>
<pre style="background-color:#F7F7F7; border-radius:5px 5px 5px 5px; margin-left:15px; margin-right:15px; max-width:90vw; overflow-x:auto; padding:5px" bgcolor="#F7F7F7"><code style="background-color:#F7F7F7; border-radius:3px; margin:0; padding:0" bgcolor="#F7F7F7">15:42:10 C: C0 AUTHENTICATE PLAIN ••••••••••
15:42:10 S: C0 NO AUTHENTICATION has failed
...
15:42:10 C: C1 LOGIN ••••••••••
15:42:10 S: C1 OK [CAPABILITY IMAP4rev1 UIDPLUS LITERAL+ UNSELECT NAMESPACE SORT BINARY MULTIAPPEND THREAD=ORDEREDSUBJECT THREAD=REFERENCES ESEARCH LIST-EXTENDED IDLE URLAUTH CATENATE CONDSTORE QRESYNC ENABLE STARTTLS ACL RIGHTS=kxet QUOTA COMPRESS=DEFLATE SASL-IR WITHIN CONTEXT=SEARCH SEARCHRES SPECIAL-USE MOVE] LOGIN Completed
</code></pre>
<p dir="auto">It's enabled like this (don't worry about it mentioning Exchange):</p>
<pre style="background-color:#F7F7F7; border-radius:5px 5px 5px 5px; margin-left:15px; margin-right:15px; max-width:90vw; overflow-x:auto; padding:5px" bgcolor="#F7F7F7"><code style="background-color:#F7F7F7; border-radius:3px; margin:0; padding:0" bgcolor="#F7F7F7">defaults write com.freron.MailMate MmExchangeAuthPlainWorkaround -bool YES
</code></pre>
<p dir="auto">(I wonder if this is a server issue or if MailMate somehow does something unexpected which is only a problem with very few servers.)</p>
<p dir="auto">-- <br>
Benny</p>
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