<div dir="ltr">Hi Benny,<div><br></div><div>a quick followup on this; apart from a few, mostly cosmetic, issues, everything seems to be right; I moved the messages to a new account and didn't lose anything in the process; I agree with you that a clear error message would be perhaps better in this case.</div><div><br></div><div>While we are there, I noticed a different issue.</div><div><br></div><div>After the catastrophe struck, we decided to move our business email to Google App for Work; right now I'm trying to move my emails to the new account, but I find the process quite slow (which could be understandable) and rather unpredictable, in the sense that, as soon as I move email to the Google account, MailMate starts APPENDing message (as confirmed by the Activity Viewer window), then, after some random time, it goes to the IDLE state. The only way to make it continue appending seems to be quitting and relaunching MailMate itself.</div><div><br></div><div>Have you seen something like this before?</div><div><br></div><div>Alberto<br></div><div><br></div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Nov 10, 2015 at 3:53 PM, Alberto Caporro <span dir="ltr"><<a href="mailto:acaporro@gmail.com" target="_blank">acaporro@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hi Benny,<div><br></div><div>thanks for your usual ultra-fast reply; I'm going to try as soon as the backup ends, I'll keep you updated of the outcome.</div><div><br></div><div>Best regards,</div><div>Alberto</div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote"><div><div class="h5">On Tue, Nov 10, 2015 at 3:32 PM, Benny Kjær Nielsen <span dir="ltr"><<a href="mailto:mailinglist@freron.com" target="_blank">mailinglist@freron.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5"><div><span>
<p dir="auto">On 10 Nov 2015, at 15:24, Alberto Caporro wrote:</p>
<blockquote>
<p dir="auto">after experiencing a total loss of our email server, I'm trying to add to MailMate a new account pointing to the new server; connection parameters are the same.<br>
I've left hanging around the old account (in offline state), so that I can later copy back all my emails to the new account.</p>
</blockquote>
</span><p dir="auto">You need to be very careful. If MailMate goes online and thinks it's the same server (which it'll think if the settings are the same) then its first action is going to be to delete its local cache since the emails are gone server-side.</p><span>
<blockquote>
<p dir="auto">The problem is that, when I add an IMAP account, MailMate seems to be confused and updates the old one with the data I input.</p>
</blockquote>
</span><p dir="auto">Hmm, it would be better if MailMate simply refused to do anything. Internally, MailMate cannot handle two accounts with the same settings.</p><span>
<blockquote>
<p dir="auto">I've already tried changing the parameters of the old account to something else (which doesn't matter, since it's offline), but the same still happens.</p>
<p dir="auto">It seems that MailMate somehow "remembers" the server the old account was configured with (or the email address, or something else) and gets confused.</p>
</blockquote>
</span><p dir="auto">Something like that happens. MailMate always remember the original settings. This is for efficiency reasons (to avoid a lot of renaming).</p>
<p dir="auto">I'm not really sure how to best do this. <strong>At least make sure you have a backup of all your emails.</strong></p>
<p dir="auto">This might work:</p>
<ul>
<li>Create an account with some dummy settings.</li>
<li>Move all emails/mailboxes to the dummy account.</li>
<li>Remove the old account ( “Mailbox ▸ Remove Source” after selecting it under SOURCES).</li>
<li>Update the settings in the dummy account.</li>
</ul>
<p dir="auto">This should mean that the emails do not have UIDs which implicitly means that they are uploaded to the server (instead of being deleted when synchronizing with the empty server).</p><span><font color="#888888">
<p dir="auto">-- <br>
Benny</p>
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